Most of the business owners or CA or CS or Audit professionals getting error as “Failed to establish connection to the server . Kindly restart the Emsigner Click here to troubleshoot ” while registering digital signature certificate in GST portal . This is might be you have not installed Emsigner or Java is not installed in your system.
GST portal gives Internet Explorer 10+/ Chrome 49+ or Firefox 45+ it supports and Java needed is Java 1.6 JRE 1.6.0_38+, Java 1.7, Java 1.8 but most of the time if you have java 8 update 111 which is the latest version of java GST portal will give a message as ” Failed to establish connection to the server” and Emsigner in it’s error log “some errors like port binding failed may not be assignable to a specific websocket” but when i tried with Java 7 update 71 using windows 7 operative system 32 bits. Even for 64 bits any java version with 8 update 62 is working fine .
This error may be Any one of the following ports should be free 1645 8080 1812 2083 2948
one should login as admin and if any firewall is in place try logging in behind firewall.
One must register DSC before submitting application under GST portal home tab, Register or Update digital signature
This is common issue amount GST return filer using Digital signature.
Just follow simple step as shown below:
Open Google chrome browser and enter the following IP address ” https://127.0.0.1:1585 ” and press enter
DSC Usage Steps:
- Run the emsigner as Administrator.
- open the portal,fill the appropriate Details go to till Update Register DSC
- Open a separate tab in same browser and type https://127.0.0.1:1585
- Click on Advanced
- Click proceed to 127.0.0.1(unsafe)
- Come back to GST portal, refresh the page
- Click on register DSC
You will get message as This page is not working and at the end your there will be an option Advanced Certificate warning. Accept the same and open site www.gst.gov.in and try signing with DSC you will get pop-up to select digital signature.