Bruhat Bangalore Mahanagara Palike has launched its website which is targeted at Public Grievance Redressal. The website is called “Spandana” and can be used for filing complaints like issues with street light, tree fall, health, revenue to civic infrastructure works
One can access the website by navigating to http://sasbbmp.com/spandana/default.htm and click on the link which says ” To Register your grievance. Click here”. This then takes you to a page where you need to select your zone from a drop down menu. Once selected, click on the button which says “Enter your details”. Fill in the details in the form which follows.
One has kannada translation to understand the problem and one can attach the word document at the end of the complaint. Now technology will help Bangalore public to resolve their problems
This will also provide you tracking number and status on your mobile and I have practically used and got successful result.
37 Comments
BBMP has taken up road work in front of our house, which is situated at Sarswathipuram, BTM 4th stage, IIM post, Off Bannerghatta Road.(Arakere ward) The Pongamia Tree which is over 5 years old has been deliberately buldoged by your arrogant contractors despite requesting them to save the tree which was just about a foot from the drain adjoining a BESCOM lamp post. I spoke to your Engineer Mr.Lakshminarayan, as he was away in Head Office, promised to make a visit tomorrow.
The arrogant contractors need to be properly advised and reorientaed about ecology and environment besides, asking them to properly behave with the taxpayers. I have taken the photographs and if it permits me to upload, I will do so.
Murthy
98450 79550 / 94497 02418
murthy@gayanasamaja.org
info @totalliving.in
sir, i have a given a complaint under grievance ref.no.12693 on 24.01.11.but so far no action has taken. the problem is that the sewerage water is coming in the open drainage, and severage water is lying in the open drainage for the last one year.rainy time sewerage water is overflowing in the road.so kindly take necessary action to stop the illegal connection of sewerage line to the open drainage and clean the open drainage to move water when raincomes.thanks and regaqrds by e.s.raju, # 11, annai reddy layout,near manasa school,26th main, 17th cross,6th phase, j.p.nagar,bangalore-78, mob.9844183460/email.1966raju@gmail.com
After 100’s of compalints also no one will take an action. So nothing to do with it. I have given n number of complaints then too no use.
Hello Sir,
I am Asha 24 years old living in Magadi road 1st cross bangalore.we are actually in Minervamill quarters.we are facing lot of water complaints.they will release the drinking water once in 12 days.now as you know this is rainy season and water is filled up with drainage.we are suffering from many diseases.we are really fedd up with the person who is handling this system.we are informed the person who took incharge to release the drinking water but the culprit man has not taken this into consideration and he is acting as he wish.
this is not a single one problem. this is whole quarters people problem.
we are drinking the bore water from past nearly 12 days which is very bad and is caused the throat effects,fever etc… children are suffered a lot.
please take a immediate action on that person and the official of BWSSB.
please do the needfull.
My email id id sushma.s118@gmail.com.
I did complain to commissioner@bmponline.org about a few days ago about delays in khatha transfer by BBMP offices/officials. Same was returned undelivered. Will the commissioner update revised email addresses if any and periodically go through complaints. All officials in BBMP expect huge amount of bribe which is not possible to arrange by common citizens to do their legitimate work
T.N.Bhat,Managers MUTHOOTTU MINI FINACIERS Pvt Ltd, #21, Dhanalakshmi Bldg, Kanakapura Main Road, Sarakki, J.P Nagar 1st phase, Bangalore:78
Dear Sir,
Our Finance Company is functioning in the above mentioned address since more than One year.It is brought to your notice that the vegetable/coconut decomposed waste & also drainage mud lying in front of our office not removed since six months.Because of this we have to inhale bad smell and we are also facing deficulty in entering our office premisses.More over our customers are facing same problem and complaining about cleaning of road side decomposed waste.Hence we request you to take immediate steps in clearing the above said DECOMPOSED WASTE.
@AnonymousKindly login to spandana.kar.nic.in and register complaint you will get solution to the problem
recently BWSSB dug up tar road in fron of our house to clean sanitary chamber and water pipe.
Now the road has become totally bad and unfit
for human use. Also there is no proper system to
clear garbage in our area. I request the concern
authourity to look in to this complaint at the
earliest.
Prakash, 3/2, Mookambika temple Road,Hosakerehalli, BSK 3rd stage, Bangalore-5600085, Mobile No.9880394815, WARD NO.161
Please clear garbage in our area. I kindly request the concern authority to look in to this complaint at the earliest.
MANJU TRANSPORT
21/2 Arekempanahally Opp. to wilson Garden, 9th Cross Hosur Road Cross, Bangalore-560027 Near Siddapura.
Ph:080-26567748 & 26567737
we request to inform you that since from past there months garbage is not cleared near the above given address. The road coming towards our office is stinking too much and always drainage water is flowing on the road. It is to difficult for the public to walk also but till date nobody from the BBMP bothers to clear the problem faced by the public.Hence this is our second reminder regarding this matter. we kindly request you goodself to please send your representative for inspecting the location and do the needful immediately.
Address:21/2 Arekepempanahally, Opp.Wilson Garden, 9th cross Hosur Road cross, (Near Siddapura)
Bangalore-560027
We request to inform you that this our 3rd reminder letter against this issue, nobody has bothered to come to clear the garbage which has been dumped near our office premises in 21/2 Arekemapanahally Opp.Wilison Garden 9th Cross, Hosur Road Cross, Bangalore-560027. Sir its very difficult to sit in our office due to this garbage problem. The lane coming inside towards our office is very worst. Drainage water flows on road where we walk. Hence once again kindly request you to please send your person to inspect the spot and clear the garbage which is piled here and do some permanent solution in solving the drainage water problem.
our Email id manjuispat@yahoo.com
Ph:080-26567748, 26567737
@Anonymoustweet to BBMP commissioner
This is regarding our last 3 reminder letters on Dec15,16& 19th. Sorry to inform you till date no action has been taken regarding this matter. Sir I kindly request you to do the needful as we are suffering by the garbage dumped on the road and as well as the leakage of drainage.
Thanking you,
I am a resident of Shreyas Colony, Gouravnagar, near RBI Layout, J P Nagar 7th Phase. Request to fix a Sodium Lamp on Electric Post No.TC-30, RBI.F10(Shreyas Colony, 1st Main, 4th Cross). Already, there is a Sodium Lamp on this post facing the road. Another sodium lamp is requested to fix on the same post to provide light to residents on the other side. A P Suresh Babu, #6, Suvishna, 1st Main, 4th Cross, Shreyas Colony, J P Nagar 7th Phase, Bangalore 560078. Mob.9980342917
I am a resident of Shreyas Colony, Gouravnagar, near RBI Layout, J P Nagar 7th Phase. There are plenty of stray dogs in the area, making it difficult for pedestrians to walk on the road. It is particularly scary for Sr.Citizens, to walk on the roads in the Colony, after 6.00PM. A P Suresh Babu, #6, Suvishna, 1st Main, 4th Cross, Shreyas Colony, J P Nagar 7th Phase, Bangalore 560078. Mob.9980342917
Reply
HI i am Nisha, Residence of Sadananda nagar ( NGEF East Layout) Bangalore 38
Street dogs are really a big problem for the people staying in this area, aspecially children are not able to go to school are even walk in this street their are about 7-8 dogs in each streets they keep fighting and attack on the people who is passing, sir/madam its really big problem please solve this issue.
and help us.
Nisha Kindly logde your complaint using the spanada link which will give solution to your problem.
BBMP went the egovernance way 2 years back and gave "Spandana" to the people of Bangalore, using which the citizens of Bangalore can register complaints online and also look at the status.
Initially the site was working fine and the BBMP was following up with the complaints registered throught Spandana.
But, for last 1 year, the Spandana is not working.
Though the page gets loaded when we enter the url in the browser, the complaint doesn't get registered! It doesn't even give an error!! It is as if the complaint is sent to a black hole. When we search for the complaint, we cannot find it. So, the complaint is not getting registered.
I tried to enter the complaint with different computers (both desktops and laptops), using different operating systems (Linux and Windows) and different browsers (Internet Explorer, Firefox and Chrome) – the same result is seen in any of the combination.
I had written a mail to BBMP Commissioner about this and he had responded back, promising that the problem will be rectified.
But, nothing has been done.
Looks like our complaints are falling on deaf ears.
Can somebody tell me, how to get "Spandana" working again?
Dear Sir,
Jaraganahalli is part of J.P.Nagar and is adjoining Kanakapura Main Road (which is a national highway).
But, living there reminds us of age old days, when there was no sanitary services!
We live in "5th Cross, Rajiv Gandhi Road, Jaraganahalli, Bangalore – 560078".
The sewage chamber in our road overflows regularly (at least once a month).
A new sewage line was put in place almost 6 month back – but, nobody has been given connection to the new sewage line!!
I am really fedup complaining to our local corporator and the engineer concerned regarding the overflowing sewage.
For last 1 week the sewage is overflowing from the chamber and you can see it flowing on the road!!
We cannot walk on the road and have to keep the doors closed because of the stench!
I have visited the corporator's office and looks like they are helpless.
I spoke to the engineer and he is not ready to listen to our complaints.
Is it not shame on the part of BWSSB, if these simple issues are not sorted out even after 1 week of complaining!?
Hope this problem is not falling on deaf ears.
Warm Regards,
Narendra
Dear Sir,
It has been nearly 1 year since all the roads of Jaraganahalli are dug up for laying new sewage lines.
But the roads are left in the same condition and are not asphalted till now.
Nobody knows when the work will be completed and when we will get a good living condition!
It reminds us of hell in rainy season. Please do visit our area yourself and get first hand experience of the living condition there.
Please do the needful urgently.
Warm Regards,
Narendra
Dear Sir ,
I have been nearly 5 years in Kasavanahalli, Sarjapur Road, Opposite to FoodWorld and from kaikundrahalli to Wipro office there is no pedestrian path, cars parked all the way , after school children face so many difficulties to walk. sewage lines not closed. Condition is not improving. Roads aslo in bad conditions. So many U turns in the road causing traffic jam always. Kaiduraralli, Foodworld , SANCiti apartments, Vendors occupying road , there is no path for pediestisn to walk. Senior citizens, children’s are suffering more.
Request you do necessary action.
Thanks & Regards,
kumar.
Dear sir,
My Self Guru, I stay in Manasa Nagara, 3rd Cross, 1st Stage, Nagarabhavi, Bangalore-560072.
Our House's and our layout manasa nagara layout area Garbage Waste Collected in the morning by garbage collector are not disposed.
What ever waste garbage(semi liquid, plastic waste, food waste) collected are only partially carried out of the area by a garbage collector lorry.
The Sweepers or Garbage collectors throw the waste to the vacate BDA Plot in our area, which is exactly in front of Govt. Jindal Primary School in our area.
All the waste which is accumulated there is starting giving a very bad smell and it has became a house of street dogs which eats those garbage.
This UN-collected bad garbage is will cause the deadly diseases like malearia and dengu and may harmful diseases.
Kindly take appropriate actions to stop the throwing or the garbage to the vacant plot and save the people and children for the deadly disease.
LandMark:
Masasa Nagara, Nagarabhavi 1st Stage, In front of Govt. Jindal Primary School.
Near Nagarabhavi Circle., Bangalore
Thanks
-Kumar
Respected sir/Madam
Kind Attention Please!
We are placed in the area called Manasa Nagara, Nagarabhavi, (Near Nagarabhavi Circle) Bangalore-560072, Karnataka.
Whatever garbage and waste collected in the area are dumped and thrown into an vacant plot/BDA site in our area, as a result the whole are in given a very bad smell and animals like cows, dogs are keep eating them and keeps troubling people walking in the area and this has created bad smell & worst to watch & to walk there. Request you to solve our problem as soon as possible.
All waste garbage(semi liquid, plastic waste, food waste) collected are only partially carried out of the area by a garbage collector lorry, sweepers or garbage collectors throw the waste to the vacate BDA Plot in our area, which is exactly in front of Govt. Jindal Primary School in our area, waste which is accumulated there is starting giving a very bad smell and it has become a house of street dogs which eats those garbage.
This Un-collected bad garbage is will cause the deadly diseases like malearia and dengue and many other harmful diseases.
Kindly take appropriate actions to stop the throwing or the garbage to the vacant plot and save the people and children for the deadly disease, and keep the area clean and hygienic.
Land mark:
Manasa Nagara, Nagarabhavi, Near Nagarabhavi Circle, OPP. Jindal Govt. Primary school. Bangalore-72.
Thanks
-Guru
9008711991
Cremation Field in Residential area in BBMP Ward No. 128
Manasa Nagara, 1st stage, Nagarabavi,
Dear Sir,
MySelf Kumar, Residential of Manasa Nagara, 1st Stage, Nagarabhavi (Near Nagarabhavi Circle), its an BDA Layout made more that 15 years back. (BBMP Ward No. 128)
But now we are facing problem from the "Cremation Field" in Our Residential Area, even though its been closed more that 10 years back, few people still do the "Cremation Activities like Burring and Burning of the Dead Body, which is creating lot of smell.
In the Civilized society its better to keep the "Cremation Fields" out skits or the layout and out side of the Residential area.
Peoples who take the procession of the dead body will keep some junk stuffs in the way they pass, in the places where three or four roads meet each other.
We all request you to kindly take an appropriate action on the same and to make sure to close the cremation field permanently.
Thanks
-Kumar
9620121054
Near Jindal Govt. Primary School, Nagarabhavi, Bangalore
SIR/MADAM,
Please find the suggestion received from the public to our office.
Fri, Jan 11, 2013 at 6:02 PM
To: automationcentertti@gmail.com
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Name – Karthik P
Email – p.karthik.vasista@gmail.com
Phone – 9980132914
Complaint Type – Others
Complaint/Suggestion – Request for pedestrian crossing in front of RMZ eco space, outer ring road, bellandur. Kindly note that with the completion of the pending flyover works at this junction, it had become virtually impossible for pedestrians to cross the road at all times. It is extremely dangerous and unsafe since vehicles come at high speeds(70-80kmph) on either side of the road. There are several thousand people (RMZ eco space alone has more than 15000 people working inside the campus) who risk their lives everyday while crossing the road (mostly people who commute by bus) Request you to kindly make arrangements like a sky walk or a timed crossing signal for pedestrians or at least a speed breaker at this junction to ensure the safety of pedestrians and motorists alike. Kindly consider this request and take appropriate steps to help us. With Regards, Karthik
With regards,
Enforcement Officer
Traffic Automation Center,
Traffic Management Center
1st floor, Ashokanagar Crime and Law & Order
Police Station, Commissionarate Road,
near Garuda Mall, next to Police Hockey Ground,
Bangalore-560051
Ph:- 080-22942926,25598500
SIR/MADAM,
We have received a complaint from hte public regarding the unscientific road humps found in the area of sultanpalya, we request you to take necessary action in this regard. Thank you
Wed, Jan 23, 2013 at 1:06 PM
To: automationcentertti@gmail.com
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Name – Syed Sagheer
Email – sagheero@gmail.com
Phone – 9538229151
Complaint Type – Others
Complaint/Suggestion – Sir, In the bylanes of Sultanpalya, numerous illegal road humps have come up by residents. Especially second and third cross roads.
I am Cheramanna. Senior Citizen. I am at No.69, 12th Main, 9th block, 2nd Stage, Nagaravavi, BLR 72. Almost for the last one month I am trying to get the defunct rain water drain repaired. I have sent several requests to BBMP Sahayavani, personally complained at BBMP Control Room at KR Circle & BBMP Control Room RR Nagar. but no action. Leave alone action no has visited the area to find out the exact problem. BBMP will work only on a PIL. See how the posters were removed and pot holes filled.
Please send some one to repair as during the rain the water do not slip and road get flooded. Are we paying tax for this callous approach of BBMP.
I am a senior citizen B S Gopal residing at no.2069,24th main, sector-1,H S R Layout.Bangalore560102.Recently one Hotel by name “KRISHNA NALAPAKA”which is causing problems by acquiring footpath which forces the public to use the main road instead of foot path causing frequent accidents.The hotel is also dumping garbage in the foot path resulting in foul smell in the area causing frequent illness to the senior citizens in the area .I request your good self to please remove the encroachment and make smooth way for the public
Dear Sir,
Kindly toll all the Vechicle from star garage udayanagar 1st main 1st cross Bangalore 560016 near union bank. The Vechicle is staying from past 1 year it causes health harzards to the people.
This vechicle is standing from past one year KA03N4745.
This is contact details for star garage Javed Khan 9844401154.
And here the ward no 56 copretor name Suresh
Regards,
B.A.Basavaraju
9844029229, 9900571699
min-ud@karnataka.gov.in
Dear Sir,
Kindly toll all the Vechicle from star garage udayanagar 1st main 1st cross Bangalore 560016 near union bank. The Vechicle is staying from past 1 year it causes health harzards to the people.
This vechicle is standing from past one year KA03N4745.
This is contact details for star garage Javed Khan 9844401154.
And here the ward no 56 copretor name Suresh
Regards,
B.A.Basavaraju
9844029229, 9900571699
min-ud@karnataka.gov.in
illegal construction
the owner is trying to demolish a portion of my house which was constructed 22 years ago. now thy are trying to demolish a part of my house. i there by requesting your office to sent the officer to verify. i am in hbr lay out block 5. 36 th b cross ,no 10
Sir,I am a senior citizen residing in J.P. Nagar 7th phase . The area is fully a residential one and lot of families are residing in and around the area. A school is also there in the area where large No of students studying.The school Name is Jain Public School.
In other side a primary school named Vista academy is there where large number of mainly small kids are studying.
Recently a horse club is started in the area the address of which is Zippy Knights Equestrian in Ward No 195,Konanakunte, Ashwath Narayana Layout 6 Th Cross 7 th Phase J. P. Nagar. Bangalore 560078
They have kept large Number of Horses in their club for breeding and sports purpose.
Now the area has become fully polluted with foul smell emanating from the horses kept there with its shit and urine.The foul smell is spreading to around a km in all the surrounding area.
Around 100/200 families and their children are residing here and all of us are not able to breath fresh air and getting breathing and other health issue .
Despite our request, it’s owner is not taking any action to resolve the issue.
Now I request you to take suitable steps to curb this menace before it gets aggravated.
Sir,
I am a senior citizen living in J.P.Nagar 7th Phase where the area is fully a residential one covering large number of families.
In this area recently a Horse club is opened and the owner is keeping large number of horses which are used for sports and breeding purposes. The address is ,
ZIPPY KNIGHTS EQUESTRIAN in 6th cross Ashwath Narayana Layout,Ward No 195,Konanakunte, J. P .Nagar 7th phase Bangalore.
In the surrounding area there are Schools Such as Jain Public School and Vista Academy where large Number of Children are studying.
The foul smell emanating from the horses shit and urine has become intolerable and creating an health hazard to residents staying in the surrounding area.
The foul smell is spreading to an area of a km radius and become a cause of air pollution. Already people living here started breathing and related problems which is a cause of concern to the families staying.
Despite request the owner of the horse club is not taking any steps to correct and stop the spreading of foul smell.
I am therefore requesting you to initiate suitable action in this regard.
It appears BBMP has not seen the complaint yet as there is no response in this regard.
I do not know when they will see it and respond.
Roopena Agrahar Skywalk is very much dirty and no cleaning/sweeping since month togather’ Immediate action is required.