Online Grievances Cell on EPCES website www.epces.in :
As you may be aware that Export Promotion Council for EOUs and SEZs has created an Online Grievance Cell on EPCES website www.epces.in. The Online Grievances Cell on EPCES website www.epces.inwas inaugurated by Shri Rajeev Arora, Joint Secretary, Ministry of Commerce & Industry on December 19, 2013 at New Delhi. This Cell will provide facility to EPCES members to file their issues online related to Department of Commerce, CBEC, CBDT, DGFT, RBI, State Goverments etc.
EPCES Online Grievance Cell will also help EOUs and SEZs to easily submit their issues online to the concerned department and easily track the status of their issues with constant follow up of the issue in structured form. It will also provide updation of EOU/SEZ issues to Department of Commerce.
EPCES Members can use this facility for submitting their issues on line as under:
Ø login EPCES website www.epces.in
Ø At the top right-hand side of the homepage, click on the icon “click here for login”.
Ø Put name of your unit as login ID.
Ø Put your membership number as password.
Ø New screen will come as login successful.
Ø Click on to the third-last icon at the left hand side.
Ø Then fill up the proforma, as directed and click submit.
Ø Submit one issue at one time and for submitting more issues click on “add grievance” at the top and repeat the process of submitting the issue.
We request you to kindly give proper publicity to Online Grievances Cell on EPCES website www.epces.in and request EPCES members from your Zone to avail this facility for submitting their issues as mentioned above.