Consumers owning more than one LPG connection can now surrender the extra one online. All that they have to do is log-on to their respective company site and fill in surrender details and forget the rest
After that it will be the responsibility of the LPG dealer to chase the consumer and get the surrender formalities completed.
“We have been receiving complaints of harassment faced by consumers at the hands of LPG dealers. It is near impossible to monitor and punish each and every LPG distributor in the country. So, we are now putting in place systems that will empower the consumers,” a senior Oil Ministry official said.
The LPG control order, 2000 and its amendment of the Government of India permits one LPG cooking gas connection to a household and restricts possession of more than one connection of LPG by a household under the public distribution system.
In case of multiple connections at same address under different names, consumers have been asked to fill Know-Your Customer (KYC) forms to establish verify genuine users.
Therefore, LPG consumers having more than one gas connection in his/her household is hereby advised to surrender his/her multiple connections, immediately. Those left with only a single – cylinder connection after surrendering the other connection(s) will have the option of converting the same into a Double Bottle Connection (DBC).
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