Notice for pensioners:
CPAO has set-up a toll free call center for registration and redress of grievances of all central civil pensioners
Toll free no,: 1800-11-77-88
you may call at the above number to register any grievance with CPAO and obtain registration number.
The toll free call centre will be operational from 9.00 AM to 5.30 PM on all working days.
You may also register online http://cpao.nic.in/index.html
The Central (Civil) pensions are authorized through Central Pension Accounting Office (CPAO) functioning under the Controller General of Accounts. CPAO is administering the ‘Scheme for Payment of Pensions to Central Government Civil Pensioners by Authorized Banks (both Public Sector and some Private sector Banks)’. Its functions include:
* Issue of Special Seal Authorizations (SSAs) for pension payments to Authorized Banks.
* Preparation of budget for the Pension Grant and accounting thereof.
* Reconciliation with and performance review of banks with respect to pension payments and disbursements.