ICICI BANK : commitment to our customer security in 2011.: You may find the mail bearing the subject like this but becarefull. It is a fake mail. Kindly check the URL it forwards to …. (Just Ignore)
As part of our ongoing commitment to customer security in 2011,we are constantly looking for new and improved ways to protect you and your assets.Please use the CONTINUE for assistance. CONTINUE to complete your update.
• In order to make your online experience even more secure we have introduced a new security feature that allows us to detect unusual activity on your account. If we detect unusual activity, we will call you to make sure that it’s really you.
ICICI Bank ltd.
Online Banking Security Department
Copyright © 2011 ICICI Bank ltd.
**wishing you the best of 2011**
ICICI bank should take appropriate action against such mailers and domains.
We are the customer service team at ICICI Bank and would like to thank you for spreading the word and appreciate your alertness. ICICI Bank will not ask for this information via e-mail or by directing you to a link online. However,we would like to assure you that the necessary mitigation action has been taken by the bank to take down the mentioned offending and spurious site.You may forward such e-mails received by you at email@example.com for us to investigate.
ICICI Bank Customer Service Team.
I am Lavanya.N holding ICICI account in Delhi Vikaspuri Branch branch for more than four years. On 11th of December 2012, myaccount statement showed that there were three VPS transaction made using my ICICI Debit card. But the card was with me. So Immediately I called customer care and asked to block my card to stop further invalid transactions happening from my card.
When I enquired customer care, I was asked to file a fraudulent case and as said I gave a complaint about this issue in Police station on 12th Dec 2012. And on further enquiry with ICICI customer care I came to know that all the three VPS transaction was made in 3 different shops in Bangalore.
Hereby I kindly request you to take necessary action to find out the fraudulent that has happened and help me in getting back my money which is altogether a total sum of Rs.5640/- .
Following are the transactions made in Bangalore.
No Value Date Transaction Date Description Withdrawals Available balance Time
11/12/2012 11/12/2012 VPS/SMART-NANDI/20110111124321/0 2,330.00 6,920.66 12.44
11/12/2012 11/12/2012 VPS/TRINETHRA S/20110111130344/0 2,310.00 4,610.66 13.04
11/12/2012 11/12/2012 VPS/KANTI SWEET/20110111164251/0 1,000.00 3,610.66 16.43
Please help me in finding this fraudulent transaction that has happened from my ICICI account. I have also filed a complaint in ICICI as well as in
Consumer Court but so far no action has been taken on this case.