Six Sigma is a business management strategy, originally developed by Motorola, that today enjoys widespread application in many sectors of industry.
Six Sigma seeks to identify and remove the causes of defects and errors in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization (“Black Belts” etc.) who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets (cost reduction or profit increase
Bottom line cost savings (5%-20% of turnover per annum)
Improved quality of product or service as perceived by the customer (internal and external customers)
Reduction in process cycle times
Development of staff skills
Common language throughout the organization
World class standard
For the individual
Improved knowledge and skills
Ability to use a wide range of tools and techniques
A status that is recognised world wide
Black Belt: Leads problem-solving projects. Trains and coaches project teams.
Green Belt: Assists with data collection and analysis for Black Belt projects. Leads Green Belt projects or teams.
Master Black Belt: Trains and coaches Black Belts and Green Belts. Functions more at the Six Sigma program level by developing key metrics and the strategic direction. Acts as an organization’s Six Sigma technologist and internal consultant.
Yellow Belt: Participates as a project team member. Reviews process improvements that support the project.
White Belt: Can work on local problem-solving teams that support overall projects, but may not be part of a Six Sigma project team. Understands basic Six Sigma concepts from an awareness perspective.